I lost my license key

How do I recover a lost license key?

If you have purchased a retail license from our reseller Plimus via credit card, please click here to locate your order from Plimus. If you purchased via PayPal, please contact Plimus at sales@plimus.com and provide sufficient identification. When you contact Plimus, use the same e-mail address that you used when you purchased MGTEK dopisp. You will not be able to retrieve your purchase information if you use a different e-mail address!

If you have purchased an upgrade license from our reseller FastSpring, please contact FastSpring at info@fastspring.com and provide sufficient identification. When you contact FastSpring, use the same e-mail address that you used when you purchased MGTEK dopisp. You will not be able to retrieve your purchase information if you use a different e-mail address!

If you have purchased your license from a different reseller, we are not able to recover your license key. You may be able to obtain the license key from the reseller if you provide sufficient identification.

It is your responsibility to safeguard your purchase, so make sure you print the license key and store it in a safe place! The purchase records are not kept indefinitely, and our resellers may not be able to recover your license key in the future.

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