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Please take a moment and familiarize yourself with the different support options.
Depending on the nature of your question, please choose from the support options
below.
MGTEK Help Producer Support
If you need assistance with MGTEK Help Producer, you can contact us at .
If you have an e-mail SPAM filter, please ensure that it is configured to pass through
e-mail from the domain 'mgtek.com'!
If you do not receive a reply within three business days, please check your junk e-mail folder. If your company filters e-mail
at the incoming server, ask you system administrator to put the 'mgtek.com' domain on a white-list.
Usenet Community Support
If you have a question or a problem regarding HTML help, you will find that the Microsoft
HTML Help newsgroups are an excellent place to ask questions. These newsgroups are
monitored by Microsoft Help MVPs, who offer friendly and competent advice free of
charge.
Many times, the question you might have has been asked and answered before. It is
common courtesy to search the newsgroup for a solution to your problem, before you
post your questions. The company Google has an online archive of the two newsgroups
above, which allows you to search the entire archive of years of HTML help experience.
Discussion Forums
If you have a question or a problem regarding HTML help technologies, you may get
good advice and help in the following discussion forums.
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