Please take a moment and familiarize yourself with the different support options. Depending on the nature of your question, please choose from the support options below.

Help Producer Support

If you need assistance with Help Producer, you will find help and links to other resources on the Help Producer support page:

Description: External link

Usenet Community Support

If you have a question or a problem regarding HTML help, you will find that the Microsoft HTML Help newsgroups are an excellent place to ask questions. These newsgroups are monitored by Microsoft Help MVPs, who offer friendly and competent advice free of charge.

Description: External link news://

Description: External link news://

Many times, the question you might have has been asked and answered before. It is common courtesy to search the newsgroup for a solution to your problem, before you post your questions. The company Google has an online archive of the two newsgroups above, which allows you to search the entire archive of years of HTML help experience.

Description: External link Search microsoft.public.helpauthoring (Google)

Description: External link Search microsoft.public.vstudio.helpauthoring (Google)

Discussion Forums

If you have a question or a problem regarding HTML help technologies and technical writing, you may get good advice and help in the following discussion forums.

Description: External link Help Authoring Tools & Techniques (Yahoo! Groups)

Description: External link Microsoft Help 2.0 (Yahoo! Groups)

Reference Information

Microsoft provides reference documentation through the Microsoft Developer Network (MSDN). The MSDN library is available online or through a subscription:

Description: External link Microsoft Help Technologies (MSDN)

Description: External link JScript Documentation (MSDN)

Description: External link VBScript Documentation (MSDN)

See Also

Getting Started