Here you can find the most commonly asked questions about updates.
What is the update policy for MGTEK dopisp?
MGTEK dopisp has the same update policy as most commercial software:
When you purchase a license for MGTEK dopisp, you get a license for the latest version of MGTEK dopisp that is available at the time of purchase. If a new version is released and you wish to upgrade, you will need to purchase an upgrade license for the new version.
How much does a software upgrade license cost?
Software updates for MGTEK dopisp are free for the first year from the date of purchase. If you choose to purchase an upgrade license, you will be offered a discounted price at currently 50% of the retail price. The discounted pricing is only available to customers who own a license for a previous version of MGTEK dopisp.
As a special thanks to loyal customers, we offer customers who previously purchased a two-user or family license the upgrade price of a single-user license.
Will I be forced to update to a new version of MGTEK dopisp?
No. If you purchase a license for MGTEK dopisp, you will be able to use the version that was released at the time of purchase as long as you please. You will only need to purchase an upgrade license if you want to take advantage of the new features included with the update.
How do I upgrade my license to the latest version of MGTEK dopisp?
In order to upgrade, simply install the latest version of MGTEK dopisp. The software will automatically determine your upgrade eligibility and provide you with instructions if you need to purchase an update license. For more information, see the Update FAQ.
How do I know if I am eligible for a free update?
Updates are free up to one year after purchase.
You can use the date of purchase to determine your upgrade eligibility:
- In or after December 2009: Free upgrade to MGTEK dopisp V6.0 (latest version).
- In or after January 2009: Free upgrade to MGTEK dopisp V5.0.
- In or after July 2008: Free upgrade to MGTEK dopisp V4.0.
- Otherwise: Free upgrade to MGTEK dopisp V3.0.
I do not wish to upgrade. How do I reinstall MGTEK dopisp?
If you do not wish to upgrade, simply install the version for which you have a license.
- If you purchased in or after December 2009, install MGTEK dopisp V6.0 (latest version).
- If you purchased in or after January 2009, install MGTEK dopisp V5.0.
- If you purchased in or after July 2008, install MGTEK dopisp V4.0.
- Otherwise, install MGTEK dopisp V3.0.
Where can I download current and previous versions of MGTEK dopisp?
You can download current and previous versions of MGTEK dopisp here:
What kinds of changes were included in previous software updates?
From time to time we may provide software updates for MGTEK dopisp that include functional changes, such as new features or support for new iPods. For a list of changes that were included with previous software releases, click here.
How can I be notified when an update is available for MGTEK dopisp?
To receive news on MGTEK dopisp, subscribe to the news-feed on the MGTEK dopisp homepage:
If you do not know what a news-feed is, see this article on Wikipedia.
We do not provide notifications via e-mail.
Will MGTEK dopisp work with future iPods or future versions of Windows or Windows Media Player?
We cannot answer this question until the new iPods are actually available. Obviously, we can test MGTEK dopisp only with the iPods and the versions of Windows that are currently available.
From experience we can tell that with every new iPod, Apple is introducing significant changes that require also significant changes made to dopisp.
We will make every effort to make MGTEK dopisp compatible with future generations of Windows, Windows Media Player, and iPods. For a list of supported Windows versions, Players and iPods, see the System Requirements.